Shipping Information

Where do we ship from?

Most physical shop orders are shipped from Portugal.

Orders within Israel are handled locally from Israel.

Clothing and other Printful-made items are fulfilled separately by Printful and show their own shipping options at checkout.

We process and fulfill orders within 4 business days. Delivery times below are after dispatch and may vary by location and local postal services.

Estimated Delivery Times (After dispatch):

• Portugal: standard post, 4-9 days after dispatch.

• European Union: tracked post, 3-9 business days after dispatch.

• United Kingdom, Switzerland, and Norway: tracked post, 8-19 days after dispatch.

• United States: tracked post, 9-19 days after dispatch. Import duties are prepaid in Portugal and included in the shipping cost.

• Canada and other non-EU destinations: tracked post, 8-19 days after dispatch.

• Israel: local Israel shipping options are shown at checkout.

• Printful clothing and made-to-order items: Printful shipping estimates are shown at checkout.

Tracking & Shipping Options

• Tracking is included for EU, US, and non-EU shipments.

• Portugal usually uses standard post unless another method is shown at checkout.

• Shipping prices and available methods are shown at checkout.

• Once an order leaves our hands, delivery time is subject to local postal services, and we have limited control over the exact arrival date.

Customs & Import Fees

• For orders to the United States, import duties are prepaid in Portugal and included in the shipping cost.

• For other international destinations, customers may be responsible for import taxes or customs fees depending on local regulations.

Vinyl Handling & Packaging

• All vinyl records ship together with other items in your order.

• Each vinyl is carefully removed from its jacket, placed in a protective plastic sleeve, wrapped in bubble wrap, and securely packed with reinforced cardboard to ensure safe arrival.

Check or Update Your Order

Log in to https://adambenezra.com/my-account to check your order status or access downloads. If you didn’t create an account at checkout, you can register using the same email.

If your order hasn’t shipped yet, we can update your address. If it has already shipped, we can assist only if it’s returned to us.

For any changes or questions, contact us at https://adambenezra.com/contact with your order number and email used for the order.